How is rent set up?
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Your lease contract is for a set number of days with a set contract total contract value (TBC.) This TBC is divided into equal installments due on the first day of each calendar month that your lease spans. This helps you only have to remember one dollar amount as well as one consistent rent due date.

Can I hang stuff on the wall?
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You are allowed and encouraged to make Cambridge Creek  your home by decorating your townhome. As a rule of thumb, the hole left behind in the wall should be smaller than the eraser end of a pencil.

Individual Leases
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Individual leasing means peace of mind for you. Your financial responsibility is only for your space unlike many apartments or rental houses where a joint lease is signed. If a roommate moves out of Elara for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why Elara is your best option! 

Can I come visit my student?
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We would love for you to visit your student so you can see what it is like to call Cambridge Home. Our Visitor policy allows guests to stay up to 3 consecutive days without approval from the office. Any guests needing to stay longer than 3 consecutive days must have written approval from the roommate(s) and office.

What does it mean to have an individual lease?
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Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the remainder of their term, you’re not responsible for their payment.

Who is your internet service provider and what is the service like?
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Our internet and cable provider is Vyve. We encourage all residents to perform and upload and download speed tests at their leisure. If you ever experience any issues with the internet please submit a ticket to  https://form.jotform.com/212167270624148 or Call Vyve directly at (877) 270-8648 they will help you resolve your problem!

Do you provide roommate matching services?
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Our Property Manager and Leasing Manager go through each and every roommate preference profile when assigning roommates to those in need. While no match is guaranteed we do strive to provide quality matches based on the information on your roommate profile from your application. You can update this profile at any time by logging in to your resident portal and clicking the down arrow next to “Hi, Name,” >> My Account >> Preferences.

Where can I park?
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Our residents can purchase a parking pass for $35. This is an annual fee as we change our parking passes each year. Guests do not need a pass but we do ask that all guests refrain from parking directly in front of the residents unit.

Do you offer resident events?
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Cambridge Creek residents are a part of our family! We distribute a monthly calendar with events including free food, free drinks, giveaways, and many other events to engage our new family so they can enjoy their home and meet other residents around the community!